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Frequently Asked Questions

Q : Can I use my web cam and microphone in this chat room ? 
A : Yes, Its easy. Please NOTE: Everytime you log in, it will takes you to the main room. We set up that main room is a public room. So please make sure that you are aware of what ever you are showing on your cam becames a public and people can see or hear you.

Q : How can I do private chat or private AV chat ? 
A : Its easy. Just highlight the user you want to approach, Left click and click on " Request Private Chat " or "Request Private AV Chat".

User Context Menu
Note : for private av chat make sure the person you want to have private chat is having a web cam and audio for better quality av chat and a success connection.

Q : How can I change my avatars / icons besides my name? 
A : Look at the blue flame button at the bottom left of the chat screen and when your profile window is open then pick one of any avatar/icon you like or you can upload your image not more than 100x100 px

Q : What should i do if i got a message says : " AV connection rejected " ? 
A : There are few things that can effecting and caused this problem, may be it can happened when you still looking or having an AV chat online then one people who's having AV chat with you is leaving the room or disconnected from the chat. If this is happened, your AV streams might still online and didnt froze at all so you dont have to log out , all you have to do is just stopped your av stream and refresh it by click the little cam button to turn it off then press it again to turn it on. Or simply you just lost your internet connection.

Q : What should i do when i saw someone's Cam frozen? 
A : To have a good quality AV chat you need good internet connections, good bandwith and ofcourse a good quality web cam and mic too. Our main room or lobby is set up as many to many or as converence room. If your internet connection is not fast for example using dial up , please do not expecting your cam session will be as good as broadband or cable connection. For example if you see A's cam frozen please ask the other chatter who watching A's cam if her/his cam frozen or not. If some people have the same problem that means A needs to turn off the cam and refresh it by click the little cam button to turn it off then press it again to turn it on. But If other people doesnt have a problem with A's cam then you need to refresh your AV streams.

Q : Is this chat room working with any kind of internet browser such as AOL, IE, or Firefox ? 
A : Yes it's working well but if you still have a problem to sign in please contact webmaster for more technical support.

Q : How many people can I watch or listen to at a time ? 
A : This all depends on your internet speed and the speed of the people your trying to listen to or watch. If your using dialup you will always struggle because you have a slow connection bit you should be able to listen to one person at a time view one cam for limited periods before freezing.

If your using broadband you should be able to view one cam continuously without problems at all times providing the person that your viewing is not sharing their cam with many people as this will slow their cam down. You need to remember that the results are limited by your internet speed and the speed of the people you are trying to watch or listen to. Best results are achieved watching one cam at a time then refresh your av and watch another cam or listen to another audio stream.

Do not expect to click multi cams and mics and see and hear all it just won't happen because of the limitations of the internet.

Q : I am Mac user and i have build in camera / mic in my notebook. How can i activate my cam/mic in this chat room ? 
A : 1- Make sure your main AV button is ON. (to on av button, click on the camera icon on the bar jus above the text message box) 2- On the left hand side of the text message box is your own camera (with a shadow figure in it). Move your cursor to the bottom of the shadow and you will see another cam icon. 3- Click on the cam icon and hold down “ctrl” with a click / do a right click. 4- Click on “Configure Cam” / “Setting” 5- On the drop down bar, select USB Video Class Video. 6 - For AV Audio, all you need to do is go Configure Microphone and on the drop down bar, select Built-in Microphone. 7- Remember to click on the cam button to active it (for both Cam and Mic).

Q : I am a member ( register user) of this chat room, but why I can not access the chat room anymore ?
A : 1. Your IP address has been banned by our administrator because you break our chatroom's rules.
2. The chat room is down for maintanance. Please contact our admin by using our contact form.